Support & Maintenance

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Support and Maintenance

Our customers think of us as their own IT department which is exactly what we aim to be. Dont just think of us as another IT support company but as a resource of professionals that work as an integral part of your business. We can provide solutions that support your success. Choose from our range of IT support options to build a support package that is right for your business. We help the organisations creation a sustainable value by continuous innovation, excellence and value to the customers. We go with a moto of improved operational efficiency and reduced cost of operations.

Our Support Services Include

With the help of the belowmentioned support services we tend to focus on the various organisational benefits that will provide our customers with the strategic, operational and tactical benefits. With the help of our service models to tend to meet our customers requirements and business needs resulting in better ROI and lower TCO. With the belowmentioned models we do reduce the total cost of operations along with increase in productivity.

  • 24/7 Application Monitoring and Remote Monitoring
  • Enterprise Application Support(Telephone/Remote/Onsite)
  • Service Continuity Management
  • License and Subscription Management
  • Backup Monitoring
  • Asset and Configuration Management & Tracking
  • Minor and Major Enhancements
  • Patch Upgrades and Release Management
  • Performance Management and Continual Improvements
  • Preventive and Proactive Maintenance and Support
  • Change Management